If you’ve recently started a business, or are busy starting one, you may know the dilemma of hearing your phone ring, while you’re busy with a customer. You know that you cannot afford to let one new potential business lead go; but at the same time, your current client needs your undivided attention. If this situation rings true in any way, or if you are unable to incur the expenses involved in employing a full-time receptionist, there are companies that offer professional call answering services for businesses.
Thetha Connect is one such company, and they pride themselves on being uniquely focused on this niche service. As such, they offer a customised service to each customer, which can extend beyond taking a message or transferring calls, to online calendar bookings, call recordings, customised voice messages and music-on-hold, and much more. “What sets us apart from other telephone answering service providers is our passion for what we do. Each of our agents is well versed in the industry and has a polite and clear telephone manner. Every caller is dealt with professionally and in a manner that reflects positively on your business, at all times. Your customers won’t even know that they are dealing with an external answering service,” says Retha Engelbrecht, Thetha Connect’s manager. With five years’ experience in this industry, Thetha employs expertly trained agents who can provide information on your business, products and services, along with giving directions or confirming appointments. With this sort of service, there really is no need to hire permanent staff members to attend to your phones; and you can rest assured that your business and its incoming calls will be professionally taken care of.
Thetha Connect’s standard service includes being provided with an 087-number that can be communicated on all your business marketing material (website, brochures etc). Any number of phones can be diverted to the 087 number; i.e. Telkom fixed lines, cell phones, Neotel mobile etc.
Thetha Connect is offering all Your Business Magazine and www.bizmag.co.za readers a discount on their registration fee. Simply get in touch!
Concact Thetha Connect today on 087 135 0138 or click here to claim your discount!.
We answer your phone, your way!